Avoid Doing This To A Journalist...

Hi everyone

Hope you're all doing really well. I'm feeling inspired and invigorated after spending a week up in Glasgow for COP26. 

I talk about relationship building heavily in my workshops (one coming up in London on December 16 – details below) and my course, but I was just reminded to bring it up after I chased and chased an external PR over the past month. And then again this week. While 'ghosting' is a term often flung around in more dating circles, it's happening more and more in the professional sphere too (I'm sure you're always on the receiving end of it from journalists too). It took several emails to grab the attention of the press team, then once they told me they'd look into the enquiry and come back to me, they ignored the rest of my emails. It wasn't at all a critical story where they might have thought the ignoring tactic might make the journalist disappear, but I was mystified as to why the PR did not respond (I did also try to call). It was only when I cc'd in two of her colleagues that she finally came back to me (blaming the client, of course). I know we're all busy but ignoring a handful of emails doesn't make for good relationships.

 

Thanks
Susie

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