An insight into the commissioning process

The topic for this blog comes from a question asked in my last workshop: do editors ask me to write stories on certain subjects or do I pitch ideas?

Good question. I’ve gone through periods, especially back in the day at trade magazines, where pretty much all the feature briefs were fielded out to me by the features editor rather than me pitching. But when I started working for the nationals and consumer titles and those editors didn’t know me from Adam, I had to pitch fresh ideas myself. These days, it’s a combination. Sometimes an editor will drop me an email and ask if I have any ideas and could I send them over, other times they’ll send me a brief and ask if I have availability to work on it. I’d say most of the time now I’m in a fortunate position to work on ideas I want to work on (usually that means they're sustainability focused, or feel-good/solutions-based journalism). One editor knows not to contact me with suggestions as I’m quite particular about what I want to cover for that particular title. I wasn’t always in this fortunate position and I know things could change again and so I don’t take it for granted. Although I’m far from raking it in, due to the media consultancy (the workshops, the online course, the content network agency and the Power Hours), I no longer have to say yes to absolutely every single potential commission that lands in my inbox, giving me the luxury and breathing space to focus more on stories that I’m interested in, and generally for publications I want to write for.

Of course, this is just my way of working. There’ll be freelancers who won’t write for certain publications if they asked them, there’ll be some that due to the terrible rates in journalism need to accept any work that comes their way, while some journalists will only work on particular features for high-paying publications.

If you have any subjects that you would like me to discuss in a future workshop or newsletter, please send them over as I’m always on the lookout for new ideas.

It pays to be kind

I’d finally refilled my Le Labo bottle after several failed attempts and was happily walking to my workspace in London when I was suddenly reminded of an arrogant entrepreneur in one of the beats I used to cover. A veteran in the industry, he was a strong contact of the magazine and was one of the first people I interviewed when I joined. From the offset he was rude, condescending, and always tried to assert control. In order to continue dealing with him I had to put my feelings towards him to one side. When I broke free, I never had to deal with him on that level again – well, till I was freelancing on a newsdesk and I wrote a critical story about his company and then he turned on me. Karma anyone? 

Over the years since I’ve been freelance I’ve had different PR agencies put him forward for interview slots. He might be a name, but when I think of him I just remember that sense of entitlement and his overwhelming arrogance. It’s always a big fat NO from me. We all know it pays to be kind, but if you or your client are rude or a walking ego, journalists (like most people) remember, meaning perhaps they won’t want to work with you or your client again in the future.

A shocking PR experience

I was recently reminded of what a grind it could be working as a trade journalist. Back then, whether it was in-house at say New Media Age (RIP) or Drapers, or freelancing at Retail Week or Marketing Week, I’d frequently have to contact the press offices of huge brands, asking for an interview or comment for a feature or news article (this was if we didn’t have a contact between us on the news or features desk where we could circumvent this and go straight to the CEO or financial director, etc.).

It was pretty much always headache-inducing. Firstly, many emails would go unanswered. There was so much chasing (which yes, I know many of us do as part of our jobs). After a brief exchange about the feature, the Spanish Inquisition would start: who had I contacted, which other brands were featuring, which expert was I chatting to, what would the feature look like, could I send through all the potential questions, and so on. Maybe some of these are questions asked by a client but honestly, even my editor wouldn’t know the answer to these so I’m unsure why I’d be asked to pretty much send out the feature in full to a press officer before they can even tell me if they can comment.

It’s rare that I have to go through all this now. The waiting. The coming back with one thousand additional questions. But I was reminded of this laborious rigmarole last week when I contacted a big brand for a national piece. My god, did it make me glad this was no longer my world. That I didn’t have to deal with folk who made it seem they were protecting the Royal Family. Anyhow, at this stage I now have comment on background. I didn’t even ask for background, which makes it more farcical. I was then asked to send over questions which they could answer on the record. After sending them through the press team responded saying “as mentioned we we’re not answering questions”. After asking me to send questions through. Utterly terrible behaviour and I’ve made my thoughts known.

It did remind me of how much I enjoy speaking to smaller companies, or bigger brands that don’t have a PR team with burly security, and those that can set up interviews quickly. All hail to them.

A Masterful Way To Raise A Profile

About four years ago I received an email from the Guardian that both thrilled and scared me: Would I be interested in hosting a couple of Guardian Masterclasses? One exploring freelancing for journalists, the other focussed on how PRs and small businesses can improve their press coverage. A former colleague at the Guardian had recommended me. I knew I should jump at the chance – it could potentially lead to something – but I felt nervous. Running a masterclass for the Guardian? Eeek. To cut a long story short, I accepted the PR Masterclass gig. The programme leaders viewed the session as a success and on the back of it they lined me up to run sessions every quarter or so. Seizing the opportunity and disliking the fact it was just for Londoners (or those on the outskirts), I decided to set up my own workshops across the UK - where I will have met some of you in person - before jumping into webinars, courses, and so on. If I never said yes, I doubt I would be emailing you now. Although I've stuck to journalism and that will remain my core focus, it's meant that I'm a little less worried about money than I used to be. It leveraged me to become an expert, super charged me as a teacher, brought with it countless opportunities, and also helped me feel comfortable with public speaking.

So why should this backstory interest you? Because there's an opportunity for you or your client to host classes or courses with national titles.

The Guardian is investing heavily in its masterclasses and is constantly searching for experts to host classes on a range of different subjects.

If you're looking for a new way to raise your or your client's profile, why not pitch yourself or your clients to become a Guardian Masterclass host? Becoming a teacher can give you/your client a dash of gravitas – and ultimately help sell some more products/services.

Their timetable showcases a list of experts ranging from life coach Fiona Buckland to business strategist Simon Alexander Ong.

Here's the Pitch Your Masterclass page, which features a pitching form. Add details for yourself/your client, what are you pitching - a one-day workshop or three-hour session, for example, and include your bio – do flag up if you have lecturing experience, and if you have a particularly sizable following on social media.

The Times has followed suit and now runs masterclasses and courses via its website. Allyson Stewart-Allen, CEO of International Marketing Partners, has run one on personal branding, designer and maker Nicole Akong has hosted a session on dressmaking, while Lucy Gough regularly leads workshops on styling your home.

Are You Making Journalists Jump Through Hoops?

One of the most common questions in my workshops is how to build relationships with journalists. Key to that is simply being great at your job. For instance, here's not to do it:

Recently I sent an email to an in-house PR recently asking if more people had joined said organisation as a result of the pandemic or environmental issues. Instead of explaining in a line or two she sent me a link to the company's latest report- which I had to fill in a form to download and tick to accept to receive further correspondence from them and be added to the mailing list (there was no way round this so I emailed her back just asking for the report as an attachment). I then read the report which highlighted that membership had increased but within the stats there was no explanation as to why. I had to then go back to ask if they thought it was down to those two reasons, and she replied asking how much time she could have to respond.

A very weird dialogue. You'd expect the PR manager of such organisation to be able to just share anecdotally rather than sending you to a form and then pointing you in direction of a report which failed to answer questions. I simply wanted to know if the query was correct so I could inform my editor.

I'm still waiting for answer to a simple question.

I mention this as how you work with journalists means everything. Creating an easy and simple dialogue and answering questions quickly, means we would want to work with you again. Extending the process out, being uninformed (I wasn't looking for a quote) tells the journalists that is going to be hard work.

It also highlighted how much I appreciate it when I work with on-the-ball PRs and businesses. So thank you to all you out there that make our lives so much easier.

Thanks

Susie

Don't Lose A Press Opportunity This Way

Photo by Souvik Banerjee

Hi everyone

Hope you're all enjoying February.

If I can't find a press email address on a company's website, one thing I regularly do is tweet the business (if it's an active account) to ask for a number or email for press enquiries. Often I receive a response, some times it might come through a week or so after I fired off that tweet, and many times no one responds. Obviously there's other ways I might contact the company – finding the CEO on LinkedIn, for example – but if you or your client do have active social media accounts, it really is worth them checking in on them regularly. With a lack of response to their general email address, this week I contacted a company via Twitter for a media email address for a potential interview for a BBC article and pinged a message to the CEO on LinkedIn. It's very likely in the next few hours I'll just find another company, meaning they've lost a great press opportunity.

Two week's today I'll be running my first in-person workshop in London in two years. Fancy learning more about how you or your client can boost your press coverage?  Join us in London on February 24.

And remember if you can't make my workshop, you have until end of February to secure 10% off my online course, Lessons from a Journalist: How to Secure Press Coverage. Just enter the code Winter10 at the checkout. ps If you have attended the same-name workshop or webinars, you're entitled to 50% off my course. Just drop me an email and I'll sort it out for you.

Thanks for reading. 

Susie

Please don't pitch us this way...

Hi everyone,

There it goes. Another DM flying into my Twitter inbox. And then hours later, another. Unfortunately, these aren't messages about prospective work gigs or DMs from past lovers. Instead, they're pitches from PRs and businesses. I look back at my Twitter profile to see where I mention that I'm open for pitches on the platform. I rewatch my webinars to try and find where I highlight this as a tip. I look at my website and see if a hacker has removed my email address. 

I'm being facetious and I know many brilliant PRs and founders would never dream of pitching through Twitter. But for some reason, my Twitter inbox is being increasingly deluged with pitches. As I write this, a Twitter DM comes in following up on a pitch sent to me on Twitter the evening before. I've also noted that increasingly PRs are responding to ResponseSource not through the media platform but via Twitter.

Unless a journalist has flagged up on their Twitter that they are open to tips/pitches through the platform, you know them, or you've heard through the grapevine that they're open to DMs, please refrain from jumping in Twitter inbox. I know we can be difficult to get hold of, but for me it's doesn't bode well for a strong relationship. Our email addresses tend to be easy to find. So please, stick to good old fashioned email.

Have a lovely rest of the week.
Thanks

Susie

My resources for helping you improve your press coverage:

You can watch my FREE Twitter webinar How to Tweet Your Way to Media Coverage (if you enjoyed it, I'd love it if you could share it on social media and any groups you're on).

Read my (free) How to Pitch to Journalists During Coronavirus and 17 Insider Tips On How to Pitch to Journalists During Coronavirus (just £5) ebooks.

Take my in-depth course Lessons from a Journalist: How to Secure Press Coverage - This is half price for anyone who has taken my workshop or webinar - just email me for the code.

Check out my pre-recorded webinars.

Organise a brainstorming session with a journalist, an overhaul of the copy on your website with a copywriter, or any other content such as blog posts or an award entry, through my network of professional writers.

Reserve a Power Hour with myself or another journalist.

Explore booking a PR for a short or long-term project. I have many I can recommend.

How To Tweet Your Way To Media Coverage Webinar

Hi everyone

I don't know about you but I absolutely adore the build up to Christmas. My diary is usually packed with Christmassy events from watching the choir at St Paul's Cathedral to organising a festive lunch for freelancers in Margate. While most of that is obviously off the cards, I'm still trying my damn hardest to make the most of the season with mulled wine by the beach with friends and mince pies by the fire.

Talking about Christmas, I also have a little gift to give to you, my lovely readers. When I first began this newsletter back in the spring, I'll readily admit I didn't have a plan. But I've found I love having this corner of writing that belongs to me (free of what an editor wants) and your emails and messages each week responding to what I've said in the newsletter or professing how much you've enjoyed it or found it helpful have really meant a lot. Thank you. 

As you might have guessed, the Christmas treat isn't a box of chocolates or a bottle of wine. Instead, it's a webinar on Twitter. I know some of you might not be on Twitter while some of you might be quite prolific on the platform. Wherever you stand, I'm hoping How to Tweet Your Way to Media Coverage will help you come away with a better understanding of how journalists used the platform and you'll pick up a few tips on how to bag more press for your or your client. The 30-minute webinar is yours to view over the next month.

As you know this year has been tough for journalists with many publications going under and budgets slashed. The next line doesn't come naturally to me (and probably most of us) deep breath...if you like the webinar and it helps you, any contributions to my PayPal would be kindly appreciated.

In the future, I'm considering an advertising and/or subscription model for the newsletter, which would help me pursue more investigative journalism, which can be time-consuming and as with most things media-related, not of huge monetary value.

Of course, if this year has been tough for you too – I know many on my newsletter are hunting for jobs – please don't worry about donating.

So here it is. You can click the link here to watch it.

If you do enjoy it, I'd love it if you could mention it on social media. It really does help.

Despite all the uncertainty, I really hope you have a lovely Christmas.

Susie

It's not too late to pitch for Christmas guides

Photo by Micheile Henderson

There's still plenty of time to get your/your client's product featured in Christmas gift guides. While the monthlies have already gone to press, newspapers, weekly magazines and online titles will still be running Xmas guides until the 24th (when we'll see a run of guides of what presents to buy last-min etc.).

A few things to consider before you pitch:

• Which publications does my product suit?

• Does the readership match my audience?

• Is the price point a good match for this publication? For example, your £4 bath bombs might work for Stylist but not the FT.

• Be targeted in what type of gift guide it might suit: one aimed at men, women, travellers, pets, tech lovers, kids, or the ethical shopper?

• Be specific in your email subject line. For example, Christmas gifts for travellers: Personalised vintage-style maps.

If you want more tips and a great case study of a pitch and press release that led to a business being featured in a Stylist guide, a whole chapter in my course is devoted to pitching for Christmas (and Easter/Mother's Day/Father's Day etc) and product round-ups. Click here for more info.

Want To Find Out About My New Launch?

Hi everyone

Some news: I've launched a Power Hour service –  a short yet informative online consultancy session.

During a Power Hour, you'll get the chance to ask any burning questions you have about approaching journalists, building relationships with the press, or any other gripping issue related to journalism or PR that you may have.

There's more information here, but feel free to email any questions you have.

And if I feel there's another journalist who is best placed to help you, I'll be able to direct you to some of the best in the business. 

Thanks
Susie

One Small Way To Build Relationships With Journalists Right Now

Hi everyone

Just a quick newsletter as I write this from the picturesque moors outside of Conwy in north Wales where I'm wild camping for the night.

I know many people are wondering how to build relationships with journalists during these strange times, given the opportunity for face-to-face contact has fallen off a cliff since start of the pandemic.

But you don't need to have had coffee after coffee or cocktail after cocktail with a journalist to consider yourselves to have a strong relationship. There are many people working in comms and founders of businesses that I have a great relationship with – and are my go-to for case studies and experts – who I have never met in person. How to achieve that features heavily in my course and webinars but I'll just give a recent example of how you can slowly get on that path.

After an article I wrote appeared in the Guardian on Saturday, one of the people I featured emailed me first thing in the morning to thank me for including him, telling me he was thrilled with being included and had shared the piece with his family. It obviously meant a lot for him to be in the paper and him sharing how it had made his day was a lovely way to start the morning, especially as the van we had hired had broken down on Junction 21 of the M1 the night before, leaving us stranded on the emergency lane for three hours. That's another story. But the expert's kind words and obvious gratitude to email me first thing on Saturday highlights how relationships can be started and nurtured even in this digital age by a simple and easy 'thank you'.

Enjoy the rest of the week and the upcoming weekend,

Susie

Why you need to research who you're pitching to

Photo by Nick Morrison on Unsplash

When you have a story you want to sell into the press, as many of you with PR experience will know, you'll need to work out which journalists to contact.

I'm begging you not to just send it to any old journalist. I receive so many emails/messages on LinkedIn/Facebook DMs from businesses and PRs who think that because I'm a journalist I'll write about them or their client. Same applies to pretty much every journalist I've ever spoken to.

Please don't clog up our inboxes or contact a journalist "just in case" (words I'll regularly see accompanying a pitch).  It adds to our already stifling inbox and really doesn't help with building relationships with the media. It's like contacting an electrician about a plumbing job. I would never send an editor a pitch about gaming if their beat was music. And I wouldn't pitch a magazine without buying it and really looking at what they cover. 

You need to research which journalists your story might suit.

A journalist who specialises in tech? Women's issues? Education?

Research who's writing about your/your clients' competitors. Look at who is writing about your sector via Google News. Buy magazines and newspapers and browse the various sections. Look at the bylines to see who's writing about your industry. Check out media databases. If they're a generalist like me, you need to be specific and have a targeted pitch with case studies. Look at what we write on Muckrack. There you'll get a sense of the stories we like to cover.

Have a great weekend,

Susie